Website Terms & Conditions
In accessing and using this website, you acknowledge that you have read, understood and agree to be bound by the following terms and conditions. While care has been taken to ensure that information contained in this website is true and correct at the time of publication, changes in circumstances after the time of publication may impact on the accuracy of this information.
We give no warranty or assurance, and make no representation as to the accuracy of any information or advice contained, or that it is suitable for your intended use. We disclaim all responsibility and all liability (including without limitation, liability in negligence) for all expenses, losses, damages and costs you might incur as a result of the information being inaccurate or incomplete in any way, and for any reason.
Each user waives and releases the website and its agents, employees and service providers to the full extent permitted by law from any and all claims relating to the usage of material or information made available through this website. Subject to any terms implied by law, which cannot be excluded, in no event shall we be liable for any losses or damages, including incidental or consequential damages, resulting from use of the material.
DISCLAIMER
This website provides links to external internet sites. These external websites are outside our control. It is the responsibility of users to make their own decisions about the accuracy, reliability and correctness of information found. Although care is taken to provide links to suitable material, the nature of the internet prevents the guaranteeing of suitability, completeness or accuracy of any material that this site may be linked to.
We are not endorsing any provider of products or services by facilitating access to information about these providers from its website, nor does it accept responsibility for the quality of goods and services provided by third parties accessed through this site.
Privacy Policy
Collection of Personal Information
Roof Rollers Australia Pty Ltd is committed to protecting your personal information. We understand the importance of privacy and the need for security and confidentiality. Some information is automatically collected when you access our website. Additional information may be voluntarily provided via online forms or email for specific service-related purposes.
We use the information collected solely for the purpose for which it was provided and do not disclose it to third parties unless required by law. Our Internet Service Provider may log anonymous statistical data, including the date and time of your visit, pages accessed, browser type, referring site, and the IP address of the server accessing our website.
Advertising & Tracking
We use third-party services including Google Analytics, Google Ads, and Facebook to understand user interaction with our website and to deliver a tailored experience. This data helps us measure the effectiveness of our advertising.
For more information on how cookies and the data is used:
- Google: http://www.google.com/policies/technologies/ads
- Opt-out: www.networkadvertising.org/choices
- Google Privacy: https://privacy.google.com/businesses/compliance
- Facebook Privacy: https://www.facebook.com/about/privacy/update
Security
While we take reasonable precautions to protect your data, this website does not provide secure facilities for transmitting information over the internet. No data transmission or storage system can be guaranteed 100% secure. All online interactions are conducted at your own risk.
Changes to this Privacy Statement
We may update this policy as new laws, technologies, or industry practices evolve. Please check periodically to review the latest version.
Contact
If you have any queries about our privacy and security practices, please use the contact details found on this website. Copyright Materials published on the internet are protected by Australian copyright law. Apart from fair dealing for the purposes of private study, research, criticism or review, as permitted under the Copyright Act 1968, no part may be reproduced or reused for any commercial purposes whatsoever.
Copyright
All materials published on this website are protected under the Copyright Act 1968. Reproduction or reuse of content for commercial purposes is not permitted without written permission.
Data Protection Law Compliance
We comply with relevant privacy legislation, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR).
Data Controllers & Data Processors
Roof Rollers Australia Pty Ltd is the Data Controller for any personal data provided to us directly, and we are responsible for meeting all legal obligations under GDPR.
Scope of This Policy
Roof Rollers Australia Pty Ltd takes your privacy very seriously and this policy has been adopted as it recognises your rights to keep provided personal information private.
By providing Personal Data, including by use of this website, you agree to allow us to contact you, including by mail, email, telephone, messenger or SMS text message, in connection with our company purposes:
- For our legitimate interests, in accordance with current data protection regulations; or
- On the basis of the consent/s you have given.
Modifying Your Preferences
If at any point you would like to change your preferences and:
- You do not wish to receive further communications from Roof Rollers Australia Pty Ltd; OR
- You wish to change the way you receive any communication.
Contact us at admin@roofrollers.com.au
If you disagree with any part of this policy, please do not provide Personal Data to us and do not use the website.
How Personal Information is Collected
Personal Data is collected each time you are in contact with us, for example, when you:
- Visit the website
- Contact and make an enquiry with Roof Rollers Australia Pty Ltd
- Provide your contact details, in writing or orally, to Roof Rollers Australia Pty Ltd and it’s staff;
- Purchase goods or services from Roof Rollers Australia Pty Ltd, either through our website or in person at our physical premises, including when you provide credit or debit card details;
- Participate in other Roof Rollers Australia Pty Ltd activities e.g. Groups, Competitions and Games;
- Contact us by means such as email, text, letter, telephone;
- Have face to face meetings with staff;
- Access social media platforms such as Facebook, Messenger Chat, YouTube, WhatsApp, Twitter, Instagram;
- Register with Roof Rollers Australia Pty Ltd and grant Roof Rollers Australia Pty Ltd permission with access to your personal data and give consent to be contacted by Roof Rollers Australia Pty Ltd.
Types of Information Collected
The types of personal information collected by us includes:
- Full name and contact details
- Demographic and employment information (where relevant)
- Financial details for processing transactions
- Photos (provided or taken at events)
- Records of communications
- Website interaction data
Data Retention
We retain your data only as long as necessary for business, legal, or regulatory requirements. If you opt out of contact, we retain minimal data to respect your preferences. However, even after you modify your communication preferences, we may retain a copy of your information for a period of time that is consistent with applicable laws and statute of limitations. Sensitive data may be deleted after two years if not actively used.
Cookies
We use cookies and related technologies to enhance user experience. By using our website, you consent to our use of cookies. You may block or delete cookies via your browser settings.
Your Rights
You have the right to:
- Access, update, or request deletion of your personal information
- Withdraw consent
- Object to processing for marketing or profiling
- Request data portability or restrict data processing
To exercise your rights, contact us at admin@roofrollers.com.au
Marketing Communications
The Privacy and Electronic Communications Regulations (PECR) gives you the right:
- To choose whether or not to receive marketing communication from us by email, text or telephone.
All marketing emails include an option to unsubscribe through provided link in communications. You can also contact us to update your preferences at any time.
Blog & Community Forums
Please be aware that any personal information shared in public forums (e.g., blogs or comments) may be visible to others. For removal requests, contact admin@roofrollers.com.au
Links to Other Sites & Social Media
Our website may include external links and social sharing tools. We are not responsible for the privacy practices of third-party sites. Use such services at your discretion.
This website may also include links to social media platforms, such as Facebook, Messenger Chat, Twitter, WhatsApp and YouTube. We do not endorse social media website(s) and have no responsibility for the content unless posted by or approved by us, nor are we responsible for the cookies such websites may contain.
Use of such buttons or links is at your own risk and you must verify authenticity of sites before posting or providing personal information on such sites.
Websites such as Vimeo and YouTube are used to embed videos on the website and service providers such as ManyChat and Google Analytics may send their own cookies via this site. Please look at the cookie and privacy policies on these third-party sites if you want more information about this.
Access to Information
You may request deactivation or deletion of your website account or personal information by emailing admin@roofrollers.com.au. We retain data only as long as necessary to fulfil our obligations and provide requested services to comply with our legal obligations, resolve disputes, and enforce our agreements.
Use of Information
We will use your personal information only for the purposes of:
- Process orders and payments
- Communicate updates and transactional details
- Send promotional content (with consent)
- Improve service offerings through anonymised research
As a condition of sale we reserve the right to email you special offer promotions that we believe will be of interest to you. Once you have placed your order, advise us that you are not interested in these offers and we will consequently not send these to you. To do this please send this request to admin@roofrollers.com.au. In any event, you may, at any time, unsubscribe from any special offer promotions we send you.
How We May Share Your Information
We will never sell or rent your personal information except as described in this privacy policy. Roof Rollers Australia Pty Ltd may release personal information under the following circumstances:
- When legally required (e.g., court order or investigation)
- Requested by a government agency
- To prevent fraud or potential harm
- During business transfers, mergers, or acquisitions
We will notify you of any material changes to how your data is handled.
Tracking & Analytics
We use clear gifs and third-party tracking tools to evaluate email effectiveness and website performance. These do not identify individuals and are used in aggregate form.
Updates to This Policy
We reserve the right to amend this policy at any time. Significant changes will be noted on our homepage and within this statement.